Process of Request

  • STEP 1
    Enquiries & Consultations

    First, please feel free to contact us via our official LINE.
    If you could include the following information when you contact us, it will help us to provide a smoother service.

    • Details of your request (purpose, target audience, etc.)
    • Desired delivery date/schedule
    • Estimated budget
    • Availability of materials and reference documents you can provide
  • STEP 2
    Hearing & Meeting

    Based on the content of your inquiry, we will ask for further details.
    If you are in Osaka city, we can visit you directly for a meeting.
    For those further afield, we can communicate via email or chat, and if necessary, conduct online meetings (e.g., Zoom, Google Meet) to align on the finished image and direction.

  • STEP 3
    Quotation and Proposal

    Based on the information gathered, we will provide a quotation and a future schedule (or a project proposal).
    Once you have reviewed the details and are satisfied, we will proceed with the official order.

  • STEP 4
    Contract and Order

    The contract will be established when you agree to the quotation and notify us of your order.
    ※Depending on the scale of the project, we may require the execution of a service agreement and an advance payment of 10% of the total quotation amount as a commencement fee.

  • STEP 5
    Production and Work Start (First Draft / Rough Draft Proposal)

    We will start production and work according to the schedule.
    First, we will submit a draft at a stage where the overall picture is clear (e.g., outline, rough illustration, first draft) for you to check if there are any discrepancies in the image.

  • STEP 6
    Review and Revisions

    Please review the submitted first draft or rough draft, and we will make revisions and incorporate your requests.
    We will carefully make adjustments until you are satisfied.

  • STEP 7
    Final Confirmation and Delivery

    After you have confirmed the final output and there are no issues, we will deliver it in your specified format (e.g., data transfer, system implementation).

  • STEP 8
    Billing and Payment

    Upon completion of delivery, we will issue an invoice.
    Please make the payment by bank transfer by the specified due date (e.g., end of the month following delivery).

Please feel free to contact us with any small questions, such as 'I wonder if they can handle this?'.